I have been shopping around for a tablet for a birthday party. Thinking Sears would be my best bet I get online and start shopping. I find the perfect tablet and decide to call and see if it's available online rather then wait for shipping. I call the number and get some man from who knows where speaking not even half broken English while it sounds like all his crew mates are having a party in the background.
The conversation continues with him not understanding I simply want to know if it's available in the store and we play cat and mouse for about 10 minutes to long when I asked to talk with someone who can speak a little better English, he gets offended. I could not understand a word this man was attempting to say. I also do not understand why we are hiring folks like this to handle our business. After going back and forth with him for about 20 minutes before he understood what I wanted, and me being extremely frustrated because I can't understand him and his crew mates are having a small party in the background which makes me unable to hear him he has the nerve to ask me if I would like to give my credit card info and order it from him since they don't carry it in the store.
I am left wondering why Sears isn't giving these jobs to Americans and why the *** Sear's would think I would give my credit card info to some guy who doesn't speak English and is high fiving his co-workers while they celebrate because some *** American just gave them their credit card numbers.
Sears...with all the scams and identity theft do you really think this is a good idea. You have lost me as a customer, hire people that can at least communicate with your customers!
Product or Service Mentioned: Sears Credit Card.
Monetary Loss: $600.