Apparently, when you can't tell them what you need to know then they are no help to you.I was hung up on twice and I didn't even blow up at the *** I was talking too.
They were completely unhelpful, and I have realized that I should purchase from a different store, considering that their customer service is terrible.When someone on their end screws up and your information cannot be found, you would think they would put in some effort to helping you out a little.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of ignorant communication and worst service ever. Please immediately contact the author of this review to discuss poor customer service of other product. Sears needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned other product in their reviews. You may find this information helpful for further shopping at Sears.