order # 452152798
I wll not stop until this email is forwarded to Mr. Dambrosio, Mr Boire
Just a note to,let you know how screwed up things are at Sears.
I ordered a recliner on line, approx. 4 weeks ago and a delivery date
of today was set and agreed to.
Lasrt night at 9:00 pm I received an automated call advising me my
order would be here between 2 and 4 pm today
I had friends come to my home and rearrange my living
room furniture and DISCARD MY OLD RECLINER. I/2 hour ago I was advised
that there would be no delivery today, and as a matter of fact the item
wasn't even in your warehouse.. I find this an incredible way to do
business and will be advising every consumer agency I can about this.
I am 75 years od and need a recliner to be able to sleep and rest due
to serious arthritis.... Now I have no recliner at all.
WHY WOULD ANY COMPANY NOTIFY A CUSTOMER THAT AN ORDER WOULD BE
DELIVERED AT A SPECIFIC TIME AND NOT EVEN HAVE IT IN THEIR WAREHOUSE
AND NO IDEA WHEN IT WILL COME IN>???????
I am looking in to all other options at this time, including the
More Review Details
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
You May Also Like
- "I bought 2 garage door openers from Sears in the Willowbrook Mall. I also paid for installation, thinking that a Sears Installer would do the work. Instead a..."
- "My wife and I decided to remodel our kitchen in the fall and winter of 2006-07. She purchased all new stainless steel appliances including a Sears Kenmore Pro double..."
- "Sears Disappointment • May 21, 2012 Purchased Refrigerator Kenmore Bottom Freezer, Model 795.72033.111– o Total Price $1770.98 – $321 down-payment on 5/21/12 Final payment 6/1/12 o No Extended Warranty – Current Warranty states “For ten..."
- "My husband and I upgraded to better seats yesterday on a flight from Denver to Ft Lauderdale. We upgraded at the Denver airport at the United Airlines help desk. We..."
- "After paying over $100 for a new pair of Nike Air Max, wearing them for less than 3 weeks, both left and right shoes delaminated at the rubber sole. What..."
- "Got sofa sectional delivered and it was crooked in the back. They sent out two separate replacements... same thing. They assured Us a supervisor would inspect the sofa piece prior..."
- "The bottom line - Nest makes fantastic, state-of-the-art, reliable products. I own 2 of the thermostats and just installed 5 outdoor nest cams at $200 / cam. The problem is..."
- "Case: 1. Download latest Android Snapdeal app 2. Register/Login 3. Connect with Freecharge 4. Keep some money into Freecharge wallet 5. Add some products into Cart 6. Cart -->Proceed to payment 7...."
- " Last week my KitchenAid (owned by Whirlpool) microwave oven ceased to function. It is a high end appliance with a retail cost in the neighborhood of $550. I investigated the..."