Bought a samsung refrig that lasted 11 months. The first service person arrived 8 days after my phone call.
He then had to order parts and scheduled the repair another 10 days away! The second repairman told me he couldn't fix it to ask for a replacement. He then left and wrote in his report that I had refused to order the parts (which were sitting on top of the appliance!). The third repairman never showed and wrote in his report that I had cancelled the service call.
I am waiting for the 4th, having been without a working fridge for more then 6 weeks, and with them taking no responsibility.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $2100.