Not resolved
Customer service

I contacted Sears online for appliance repair. The tech came to my house and took my stove apart my stove is still apart he did not put it back together He took my check and said that he would come back in two weeks.

I asked how could I cancel because two weeks is two long to go with out a stove. He said that I needed a regulator. He took my check and he left. I call another company andy the repair men said that the sears tech had taken the burner to the stove.

I call sears I found out that there customer service is in the Philipines and you can't understand their english. It is impossible to get help from them They are in a mother Country so how could they help me get my burner back.

They don't even know the guys name just a number 001404. Sears is lending out its name but not responsible for what happens after that One nightmare

Product or Service Mentioned: Sears Oven Repair.

Reason of review: I can't have my stove fixed because they stole a part from me.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Jan 05, 2017.
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