I was under warranty for my dish washer, washer dryer, etc. My dish washer was *** out water and soaked my wood floors and ran down into the ceiling of my basement and caused damage to the ceiling and dry wall and carpet.
When I called Sears yesterday they told me that I was not couvered under my warranty. The reason they gave me was it was a broken or loose hose and they would not honor that. Now why would I have a warrany on an appliance such as a dish washer or dryer if it required water to use? I spoke to several customer service reps and even to a supervisor.
None could speak proper English and I got cut off several times and was transfered to the wrong department three times. I can't belive the scam they are pulling.
As a Realtor I will be alerting every home owner not to purchase any products from Sears. I am totally disgusted and as a senior I have been totally ripped off!