I was under warranty for my dish washer, washer dryer, etc. My dish washer was gushing out water and soaked my wood floors and ran down into the ceiling of my basement and caused damage to the ceiling and dry wall and carpet.
When I called Sears yesterday they told me that I was not couvered under my warranty. The reason they gave me was it was a broken or loose hose and they would not honor that. Now why would I have a warrany on an appliance such as a dish washer or dryer if it required water to use? I spoke to several customer service reps and even to a supervisor.
None could speak proper English and I got cut off several times and was transfered to the wrong department three times. I can't belive the scam they are pulling.
As a Realtor I will be alerting every home owner not to purchase any products from Sears. I am totally disgusted and as a senior I have been totally ripped off!