Sears Reviews in Baltimore, Maryland
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Customers don't like
- Poor customer service
- Delivery experience
- Service
Customers like
- Price
- I will like it when they are out of business
- Product
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(23 of 5634 reviews match)
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TI brought an over the range microwave. I called every number I could think of for sears to get my microwave serviced or exchange. No one wanted to help. They just wanted more money. Customer care quoted $247.00 to diagnosis and repair . Talked to another they quoted...
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On April 22nd I received wonderful news that I had finally been accepted into an apartment after nearly three years of either sleeping in my car or in between temporary homeless shelters. When I became homeless I lost all my furniture and set out immediately in search...
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Product
I didn't like
- Leaving my items outside for delivery
Other Product Review
Possibly the worse customer service I've ever experienced. And I worked for comcast for 10 years.
Wimps? Lady you are a joke! The serviceman that likely completed 12 calls that day, was through this job and had to tell his family again he want see them for dinner! Yes all us techs needs to join together to do something about the problem, but what? These techs are...
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This is the Second replacement dishwasher and it is only 1.5 years old . This dishwasher flooded my kitchen due to a faulty hose, motor went up, racks replaced mother board repaired/replaced 3 times. Dealing with customer solutions is a big joke! We have an...
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With Official Company Response
We bought a Kenmore washer/dryer set from Sears about 7 years ago with an extended warranty. Front load washer broke down a few weeks ago. Called Sears for extended warranty service and repairman came out and said it was not worth fixing and we were entitled to a new...
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Sears Response
Dear Anonymous, My name is Brian and I am part of the Sears Social Media Escalations team. We are truly sorry for all the trouble you have encountered with your Kenmore was...
I bought a patio set. FROM ***. It was a wrought iron, 3-piece bistro set, 2 chairs, one table. FROM ***. The poured concrete table top had a big gouge out of the side, and a crack running across the entire bottom surface. One of the chairs had two of its connection...
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Don't believe the price that is quoted to you over the phone by a Sears Technician. They are *** artists. Sears do not stand behind their customer service or products. Sears corporation apologizes for everything but no resolution is ever reached. I do not trust a...
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I clld 1-800-469-4663 to make an appt because my washer wasn't draining water properly. I spoke with Anthony, in which he said to fix my washer, it would cost 214.00 and that would include a year warranty. He made my appt for Saturday, August 18, 2012 between the...
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Similar to Sears
We bought dryer in Feb 2012 and it is well within warranty. It broke in July and they have not since fixed it. Technician did not show up on the first appointment. Showed up the 2nd time and ordered a part which was due to arrive in one week. Part never came so we...
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Sears home warranty is the biggest crock I've ever seen. Been waiting since 8/8/20l8 without refrigerator because of their incompetence. I would advise everybody to not buy Se...