State: Minnesota Product: Sears Refrigerator Repair Clear all filters (2 of 167 reviews match)
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4/30/18 Contacted Sears for repair of frig (not cooling well). No ice, frig not cool enough, freezer about 30 degrees. Took 4 days for tech to come. Tech did arrive on 5/4 - but needed to order parts. The parts were to arrive on 5/12 - did not. 5/14 parts and tech...
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Review
#1256810 Review #1256810 is a subjective opinion of poster.
Service
Sears Refrigerator Repair
Cons
  • Customer service - will not purchase anything again
Reason of review
Poor customer service

Sears in Minneapolis, Minnesota - Took 3 techs to fix my fridge

It took almost a month to get it working, but the part ordered did not fix the problem. I need to present the homeowner (I'm a renter) with a Receipt so I can get reimbursed. Endless hassle trying to get a receipt. I will not be calling them back to work on anything ever. so sad they are going under like this. They used to be (n the 70's) n the top of their game. I'm done writing, if you don't like it don't approve my post. I'm not going o write any more for you. Thanks, bye.
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Review
#870923 Review #870923 is a subjective opinion of poster.
Service
Sears Refrigerator Repair
Reason of review
Poor customer service
Loss
$99
Preferred solution
Full refund

Contact Sears Customer Service

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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