I have been a customer of Sears Miracle-Ear since 1998. I have purchased four hearing aids at a cost of approximately $8500.
The first two I purchased lasted (one 9years &one 11 years) and the last two did not last very long.(one 3 years and one i year.) The one year hearing aid is being repaired under warranty. The three year hearing aid is out of warranty and they will not ever look at it unless I Pay $289 in advance. I feel thqt since both Hearing aids qyip working so soon there could be a factory defect, and should be evaluated. Mr Cliff Crouch of Miracle-Ear at Sears in Columbus, GA.
has been an excellant representative and has looked after my hearing aids on a regular basis. I know there is nothing else he can do for me, but I feel the company should.
James P. Garrett Manchester,GA.