State: Missouri City: Kansas City Clear all filters (11 of 5484 reviews match)
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Stroller Review

I went to sears in chesterfield mo i. The mall to exchange a brand new stroller I just brought last week and i lost the reciet and the bar code was still on stroller and they wouldnt even exchange it for the same thing I will never shop at Sears again with that kind of policy and Rude people that works there SO Done with this cheap store!!!!
#834629
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I was lied to when we got our AC and heater installed 10 years ago. The installation tech said he put in a chimney liner and it said that as well in two places on my receipt. Now, I have had to service my heater because rust has locked up the motor. Our new technician...
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#684249
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On February 25, 2015 me and husband were doing some online shopping for side by side refrigerators. We placed an order and was told that it would be delivered on that following Saturday. Saturday came and no refrigerator called and went to the Sears store in...
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I didn't like
  • Whole process
#603718
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With Official Company Response

Purchased the tractor on 5/19/14. Brought it home, unloaded from truck, drove 20 feet to garage for gas....tractor would not start again. Called Sears help line...told they could not help us because our purchase would not be entered into their system for 4 (four)...
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Anonymous
Old Hoss

Wish I knew the end of this said story. I'll bet anything this guy is to embarrassed to be like, Paul Harvey, and give us the rest of the story.

SearsCares
Sears Response

Did you purchase your tractor from a Sears Outlet store?

#488539
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I bought an expensive ring and It took almost a month to get it back after having it sized. When I got it the diamonds looked terrible on the sides. SO I took it to a jeweler and I saw for myself how damaged the diamonds were and the gold was scratched terrible. I...
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#313922
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Got another call from Sears Blue Ribbon Customer Service after my initial post on Pissed Consumer. I spoke with Ellen who was calling "to help me." After going over the whole senario again I get a phone message on my answering machine she cannot do anything it was...
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#307264
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With Official Company Response

In December of last year a Carrier Infinity HVAC system was installed in my home. I purchased the system through Sears Home Improvement. The purchase was made to replace a supposedly high energy efficient York HVAC I had purchased and had installed in my home in June...
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Anonymous
Anonymous

I got a quote for $8000 for a 3 ton 14 seer. I don't have central air, just heating in my 33 year old home. The quote doesn't include replacement of air ducts but I was a litt...

Anonymous
Margaret Crawford

This confirms that I will be purchasing a Trane. Sorry for you loss, really. This sounds like a nightmare.

#305552
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I have been a sears customer and card holder for over 20 years. never once late with a payment. my credit line $4500, my average monthly balance $600. i spend between $100 and $300 each month in that store. my regular payment i send is $200 each month. they without...
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Anonymous
genne

i too was hit with double intrest rates i owe 4500.00 on the card for appliances but have\\nt charged anything in 15 months\' but they raised my rates. when asked why because ...

Anonymous
Nancy

This happened to me too. I have been buying all of my appliances from Sears for the last 30 years, and have always paid my bill on time. In June this year, CITI which holds ...

#152119
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With Official Company Response

I got my refrigerator about 6 months ago. It started having problems and called. The repair man came and ordered a part that took more than a week to arrive. When he put the part it was worse. The refrigerator was completely ruined. Hundreds of dollars in food...
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Anonymous
robert

I had all the parts replaced and the delivery was on time after i spoke with steven sears attorney team on the comsumer help line

SearsCares
Sears Response

Dear Mariela, I am sorry to hear about the unsatisfactory service you have experienced with Sears repair. My name is David and I work for the Sears Cares Team. We would lik...

#150959
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Contact Sears

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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Purchased a double door Kenmore for about $1300. also purchased 5 year extended service contract for about $1500. Had multiple service calls over life of service contract. Refrigerator was a lemon from the start. So, paid about $3000 for a refrigerator that lasted only...
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Anonymous
joe

Im the one from 11-25-2008 i just wanted to share this... WASHINGTON – Maytag Corp. said Tuesday that it has voluntarily recalled about 1.6 million refrigerators due to...

Anonymous
Christine

Same issues with Sears, I had a GE refrigerator, paid $2000, lasted 2 years and serviced 8 times by Sears. Mother board burned up, I photographed it and complained to the cons...

#141609
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