Not resolved
1.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Warranty
Website
0 comments

The title really says it all but here is to hoping sears is OUT OF BUSINESS soon, and the world will no longer has to deal with their terrible customer service, terrible house brand products (KENMORE ELITE) which I was duped into purchasing (actually a cheap LG model there is no Kenmore brand).We purchased a $4000+ kitchen suite from Sears (Fridge, DW, Range, top of the line vent).

In the first year, while there was an honest-to-goodness-warranty that Sears was honoring! We had them out twice for the fridge, and once for the dishwasher also supposidly their top of the line model). The warranty expired and now a few months out of warranty we are SCREWED. So here I am about to pay a few hundred dollars to fix something that is not even two years old.

So we have esentially paid $125 per month for the privlage of using a fridge that is far inferior from the previous model we purchased in 1999 (WHICH IS STILL GOING STRONG IN MY GARAGE THANK GOD!) FEAR SEARS!FEAR KENMORE!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of quality of product and poor warranty. Please immediately contact the author of this review to discuss bad quality of kenmore elite bottom freezer and associated monetary loss in the amount of $2000. Sears needs to "fix my fridge" according to poster's claims.

Other people also mentioned kenmore elite bottom freezer in their reviews. You may find this information helpful for further shopping at Sears.

Comments

Terms of Service
Post Comment
Cancel

You May Also Like