I purchased a new 15.8 cu ft upright whirlpool freezer which only lasted 2 yrs and totally quit..All of my meat was spoiled and when I finally got through to someone at sears , all I got was pressure to purchase a warranty for 50.00 a month and they would send a repaiman out for 89.00..I was outraged that a new freezer would go out and lose all that money, and my food, and then they wanted more money from me!!..I will NOT be buying from sears again, and what has gone wrong with the quality of appliances? This freezer was not cheap and the customer service is garbage..It should NOT of quit working and I should have got some customer service NEVER AGAIN..Sears I will not feel bad if you go out of buisness
Reviewer is in unhappy mood. This person stated that there is a room for improvement of want more money to help with junk products. Please immediately contact the author of this review to discuss bad quality of whirlpool freezer and associated monetary loss in the amount of $549. Sears needs to read this review and look into the issue (if any) according to poster's claims.