Not resolved
1.1
Details
Customer service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

This particular store if the worst of all.Placed order for iphone 6 for gifting my wife online when there was some sale going on.had placed order online and got a shipping confirmation on 05oct.But they started the delaying tactics and probably used my money somewhere else,who knows how much money they would have accumulated with this tactics.Finally one day i receive email from them the vendor cannot ship the handset because sears was having some issues with the vendor.I dont know me as a customer has to do with Sears' vendors.Lastly forcibly they refunded the money saying they cannnot deliver the hand set.

I know i have the full email trails with me and I can file a consumer complaint against them.Can some one let me know the way ahead.

Regards

Vinay

Reason of review: Order processing issue.

I didn't like: Customer support, No customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like