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Just spent a lot of money on appliances.All ok with appliances so far.

My problem is that there computer system is always down. Last three times I've been store to buy something there has been a problem and then dealing with return items there has been a problem. Got a gift card for a returned item. System down couldn't use it.

They should just close there doors. I have always used craftsman tools. I'll go somewhere else.

Know I have a $164.00 gift card that I can't use.Going to try on line.

This reviewer shared experience about poor customer service and wants this business to issue a full refund. The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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