Madison, New Jersey
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Waited for my new washer all day .then was so happy to see the truck.

when they took the washing machine out of the box ,it was an old , no knobs broken one that was repacked!!!!!!

I have 4 kids I need my washer now i have to wait 2 more days for a new delivery. no one HELPED me when I called the Delivery department . I couldn't even understand the man on the phone!!

very PISSED and I will not buy anything else from sears AGAIN!!!!!!!!next time I need an appliance i will head to home depot

Monetary Loss: $525.

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