Worst ever.Never again.
I purchased a large work table for my company. I thought a brand like Sears would stand behind the purchase. They shipped it through another vendor Tiger Supplies. The Table arrived very damaged.
I called the same day to have it replaced. 8 days later, after numerous 1 hour calls and countless emails - no response. Don't even think about purchasing online from these folks. You will be lost in a meaningless wasteland of overseas "customer service" drones with no power to do anything except read a script." Sears does not care about their customers and apparently, they don't care about the vendors that ship under their name.
When you spend hundreds of dollars on an items, you expect it to arrive without damage.
When you call customer service once, you expect to have the issue resolved.How difficult is it to ship out a new top?