Lincoln, Delaware
Not resolved
Customer service
Exchange, Refund and Cancellation Policy

I filled out the surveys complaining of being very unhappy!!! My washer and dryer continue to leak or not work at all.

My refrigerator has had the two different doors for over 6 months. No one listens and no one cares. No compensation and all they want is MONEY to re list the extended warrant!! Its all very much ***!!!!

The service man told me to keep scrubbing the door and eventually it would have the brushed look!!! WHAT a crock!!! I have rentals and a 3600 sq foot home which all Sears products will be deleted. DONT NEED IT DELETE IT..

I do not need the unhappy face this service leaves me. AND no offer of compensation at all, and ask me to re new my service agreement!!!!!

Janet Macklin

Lincoln DE

Product or Service Mentioned: Kenmore Refrigerator.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

I didn't like: fact that i lost food from refrigerator, Organization, Not listening, Friends make jokes about our appliances, Over and over repairs same ones.

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