Tucson, Arizona
Not resolved

I bought a fridge, range, dishwasher and microwave. They couldn’t install the fridge because of a broken water valve.

They were rescheduled to come back the next weekend but never showed. So I had to call them and make another scheduled install. They couldn’t install the microwave and dishwasher so I had to pay an additional $165 each for another company to install. I don’t understand why Sears has technicians that can only install certain appliances.

When I bought the dishwasher online, it did not show me the part needed.

So when the technician completed the install I was charged me double the price of the part. Never again will I buy from Sears, no wonder they’re struggling!

Product or Service Mentioned: Sears Dishwasher Installation.

Reason of review: Poor customer service.

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