I purchased a tablet (Xtreme 7' android) online through Sears to be picked up in the store on 12/1/12.I wanted it in time for Christmas.
My son Juar is 10 and I thought I would try out a less expensive tablet for him. I thought the price was a good buy. I got an email to pick the tablet up (it was ready). I went to the store with my son .
I did not want him to see the tablet because I knew he would get excited so i waited to get home to check the tablet. To my surprise, the tablet was used. There was smudges on the screen and there was stored pictures in the camera. When I tried to type the keys was malfunctioned.
I called Sears to inquire about returns and was told there was no more of these tablets in stock I was told told to come in to do the return. I came in for return on 12/3/12. I purchased with my debit so I expected cash back. I was informed I can't get cash back.
I will get a credit back to my card. I was first told it will take 24 hours. I am still waiting and as of yet, chase has not received any credit for a sears return.
This is the holiday time and everyone is in need of there money.Sears will never have to worry about me buying anything from there store anymore.
Monetary Loss: $70.