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I ordered my daughter a bed from Sears.com. My receipt is from Sears, my order was through Sears, my credit card charge shows Sears.

When I tried to return the SAWDUST in a box, I was told that it was sold by a third party and NOT SEARS. First I was told that I could return it within 15 days of delivery, and that someone would call me back and provide details to return. Then I was told that they couldn't get a hold of the vendor. Now, two weeks later, and 10 different phone calls, they're saying that it CAN NOT BE RETURNED!!!


SEARS SUCKS!!! NEVER ORDER FROM THEM AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Monetary Loss: $286.

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Saint Cloud, Minnesota, United States #634941

If you ordered it form sears.com there is a chance you did order it through a third party vendor on their marketplace-not sears. There policy says they can't return it but it should have came with a return label in order to send the package back to get a refund.

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