Not resolved

Bought new washer dryer, dryer was delivered damaged defective, delivery driver saw said it knocks but said it works, complained but driver left, dryer started smoking had to call fire dept. was told dangerous.

Contacted sears at delivery and after smoking and sears gave runaround w no immediate concern or fix of problem. Told pickup of damaged unit would take time as well refund several weeks.

Was given fake call back number by supervisor when tried to call back it went to another business. Will never shop sears again photo shows the burn marks where when unit was first turned on started smoldering and smoking

Product or Service Mentioned: Washer And Dryer Combination.

Reason of review: Damaged or defective.

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