State: New Jersey City: Livingston Clear all filters (10 of 5484 reviews match)
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We had purchased a washer and dryer from sears and were told the merchandise would be delivered on Monday and when I called to find out what time to expect the delivery I was informed that it wouldn't be delivered until Thursday! We ate VERY unsatisfied with this...
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#495336
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We ordered photos from Sears, paid for the photos and delivery and have been getting the run around. Every week we are told a different date to come back. They kept my money and stole my memories. The customer service is awful, when I asked them if they think it's...
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Anonymous
anonymous

If you are referring to have had photos taken at the portrait studio that was located in Sears, the same thing applies to them that applies to the Picture Me Portrait Studios ...

#406118
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Telephone people LIED to me Repeatedly I was told they would CANCELL my ORDER!! They did not!! They took my money, Told me they were in the USA, They were NOT!! My Bank Tells me this!! These people put me on hold, Disconected me X3, Told me I would get my "Rewards...
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#370039
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Paid Sears for dishwasher I ordered online, paying by paypal on Sears website. Order was cancelled by me after several days, as I began to mistrust their competence. I got several calls from them, even after the cancellation. As late as two weeks later, they tried...
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#367444
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Bought mower & used it 3 times then wouldn't start. Took back to store and exchanged for new one. That mower the self-propel wouldn't work. Returned that mower for a different model. On the 3rd mower the mechanism to raise and lower the deck was broken. Returned that...
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SearsCares
SearsCares

Dear Tired of poor service, I would first like to say sorry for the delay in our response. After reading your post, I apologize for the time it’s taking in getting your r...

#332631
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With Official Company Response

The center ring on my burner keeps burning out. The service man is very nice and caring but the problem is not solved. We bought the stove but did not put it in service for several months as we were building a home. I actually cooked on the stove about 6 months then it...
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SearsCares
Sears Response

Dear Anonymous, Please accept our apologies for the problems you are having with your range. I certainly understand your frustration with having the technician to your home f...

#314295
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I have been trying to get service out to my house for over three weeks for a Riding Lawn Tractor. The tractor was bought new in March 2010. Since then I have had 1 repair on it and it needs service again. The tractor is under warranty. I call into the customer...
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Anonymous
Bev

Good luck with them coming out. When they do they will have to order a part and that will take another three to four weeks for them to come back. My new lawn tractor puchased...

#258150
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sears screwed me over they advertise satisfaction guaranteed or your money back. I had a weedeater that scrwed up and took it back for a new one or a working one or my money back. It was a crastman so walmart or ace dont sell them just sears and some k marts.Well I was...
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Anonymous
Anonymous

If you would like to contact me;Elise Pringle bonnielass@gci.net

Anonymous
Elise

SEARS NIGHTMARE!!!! Make a buck, screw the disabled child!!!!After months of savings I was so happy to be able to purchase a top of the line refrigerator from Sears. I went i...

#223007
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I signed a contract with sears to install a new gas furnace on 12-2-10. My old furnace worked will but was 15 yrs old. Just wanted an upgrade. Sears sent a subcontractor to install the new furance and it does not give adequate heat. After numerous calls and endless...
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glow
glow

I want to thank all those who responded to my complaint about Sears terrible service. I will follow up on all suggestions. FYI it is 1-12-11 and my problem has yet to be fixe...

Anonymous
Speak out and fix it

I forgot to give you there Sears home office number were you can get a live person. Tell them what your going to do and give them one more chance to make it right. 847-286-250...

#213944
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Arrived at sears expecting to purchase a bed and washer/dryer combo. As we were trying out the beds we were prompted by a rude associate to get off the beds. I understand that they dont want people on top of their products but a little civility and courtesy is...
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Anonymous
Speak out and Fix it #10

You lucked out, they Sears / Kmart / A+E Factory service usual dont treat you this way till after they get your money. Go to Best Buy for your washer dryer or Lowes, they will...

#203505
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