Sunbury, Pennsylvania
Not resolved
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
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Website
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Just got a new refrigerator from sears selinsgrove Pa. did not work have been to the store because there phone and internet said they were closed sat.at 12.00 noon ,not so i had to drive 20 miles to the store,they said no one would come out for two days Called the customer service 4 times same ***,now just got off with the store manager,told him if no one is here by noon monday,my son and i will load it in my truck and bring it down and drop it off out front and they will give me my money cash as thats how i paid for it $1,400.00 or i will be going to jail.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: fix and replace loosed food.

I didn't like: Customer serice.

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