Within the first two months the whirlpool model# xGZ25FSRXYY ice maker wasn't working,they fixed then they had to come out again and ordered a new circuit board then problems with freezing food in the fridge then the freezer wasn't the correct temp,I received a new one.i called from day one to get reimbursed for lost food.they gave me a case # and said they would call me the next day,well they didn't I tried to call them back again before the holidays and they said there systems was down, so I called them again today as the new fridge was delivered and guess what the system is down again so I don't know if they approved my money for lost food because I lost food again due to switching the new fridge.what happened to sears they were a good company years ago? Seems all the company's are turning to *** these days especially customer service and that god awful automated system that really wastes time.

Review #373253 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $425
Preferred solution Not specified

Had an Experience with Sears?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"I bought Garage door opener and was planing to install it next day, Next day, I opened the box to read installing instruction and I found there is more work..." Read more
"...Perfect Sleeper Ladywell Plush king size mattress ripped within a week of purchasing and they won't replace it..." Read more
"Recently my Kenmore water heater that was purchased in February of 2013 stopped working. After some simple triage steps I was able to determine that the honeywell gas valve..." Read more
"We bought a brand new refrigerator from Sears July 2016. This is March 23, 2017 and it still does not work. The have sent out service techs 9 separate times...." Read more
"Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie..." Read more
"I am a newbie to cameras. I bought a Canon T5i and wanted to take more photos than just full auto mode. I saw an ad from Dustin Moose Winans..." Read more
"I go to OffersBucks.com and go to take anyone of the 1-10 surveys which you have to take in order. Says to follow directions through untill the end of survey...." Read more
"I order a light pink dress and received a peach one instead.I tried returning it and shipping cost to China was $37.70..." Read more