Within the first two months the whirlpool model# xGZ25FSRXYY ice maker wasn't working,they fixed then they had to come out again and ordered a new circuit board then problems with freezing food in the fridge then the freezer wasn't the correct temp,I received a new one.i called from day one to get reimbursed for lost food.they gave me a case # and said they would call me the next day,well they didn't I tried to call them back again before the holidays and they said there systems was down, so I called them again today as the new fridge was delivered and guess what the system is down again so I don't know if they approved my money for lost food because I lost food again due to switching the new fridge.what happened to sears they were a good company years ago? Seems all the company's are turning to *** these days especially customer service and that god awful automated system that really wastes time.

Review #373253 is a subjective opinion of a user.

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Reason of Review / Monetary Loss Not specified / $425
Preferred solution Not specified

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