Bought upright freezer on 1-14-16 it stopped working on 3-18-16 called sears repair 8004694663, was told appt would be 3-23-16.
Contract repairman was here 10 mins said fan was out on freezer and he would order one should be back within the week. No word from him, repair gave next appt 3-29-16. heard from no one but called several #s no help from anyone just a carosel of recordings, humans that just transfer around within their dept. New appt was 4-7-16 of
course no one showed the part must be coming from a foreign country. Sears has no reguard for its customers and i have lost all my
freezer meats and items. The 8472862500 for big shots Mr.Lewis or Mr.Crowley is the same results to schedule an appt. pissed in S.C.
Product or Service Mentioned: Freezer.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Fix my freezer.
I didn't like: Repair service, Tell you one thing and do another, No solution.