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Sears - Very aggravating

App won’t allow online payment!
Company wrote 0 public responses to the review from Dec 09.
1.0
Details
Customer service
#1419054
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Sears - Online Services

Website Malfunction .. Site will not allow payment to be made
Customer made 4 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 09.
#1419003
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My Samsung dishwasher is under the extended warranty & it’s only 3 years old. It’s not a cheap model. The dishwasher has been repaired over 10 times. The latest was I had to wait 5 weeks because they kept ordering the wrong part. Sears sent me a check for $50 but the...
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Company wrote 0 private or public responses to the review from Nov 20.
1.1
I didn't like
  • Stand by your protection agreement
#1404287
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Worst Experience EVER with Sears Delivery and Recovery! 5 different Kenmore stove/oven delivered Damaged and/or Defective! Sears Delivery tried to make us keep the damaged items. Sears Recovery called us 8 times (same person) to "schedule delivery" -- she had no clue...
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Company wrote 0 private or public responses to the review from Aug 17.
1.0
I didn't like
  • Damaged defective ovens stove delivery service unreliable
#1331803
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Purchased dryer with installation. Dryer was installed but defective. Installer requested for replacement. Confirmed with Sears customer service the date they gave me is for both delivery and installation. Day before I called Sears customer service to confirm only to...
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Company wrote 0 public responses to the review from Jul 26.
I didn't like
  • Run around and lies and rescheduled deliveries
#1313801
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I make a purchase on July 3rd for a refrigerator. It was to be delivered on July 20th. I received a phone call the night before it was suppose to be delivered and a text with the time frame. On the day of delivery NO ONE called. I contacted customer care which stated...
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Company wrote 0 private or public responses to the review from Jul 23.
3.2
#1310508
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Sears - Refrigerator warranty

In 2013 I purchased an LG refrigerator from Sears. The refrigerator has a sign in the front saying 10 year compressor warranty. In June 2018 the compressor failed. I scheduled a service visit with Sears repair and found out that the compressor is not guaranteed and the repair would cost $800. I declined, but I had to pay $125 for the service call. The refrigerator was repaired by AAA APPLIANCE REPAIR for $350.
Company wrote 0 private or public responses to the review from Jun 07.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1274218
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It all started on Memorial Day 5/28/18. Sometime over night my Refrigerator stopped cooling. Had a total loss of food from the fridge and freezer. I called Sears Warranty and they said someone would be out the next day between 12pm and 5pm to diagnose the problem. I...
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Company wrote 0 private or public responses to the review from Jun 06.
1.0
#1273979
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Sears - Poor customer solution services

I was trying to solve the situation with a defective kemmor refrigateror delivery but each of whoever took my phone calls just played games with me, telling me like 6 diferentes stories only to keep my hopes up till the 30 days expired. I won’t ever go back to shop at Sears
Company wrote 0 public responses to the review from Feb 25.
2.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1197459
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Contact Sears

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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I bought this microwave from Sears. When the microwave was bought it was installed incorrectly by Sears, now they saying I missed used it not looking at the fact that they didn’t installed it correctly . The technician said so, Sears does want to hear this. This is...
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Company wrote 0 private or public responses to the review from Jan 09.
1.0
I didn't like
  • Poor response from sears
#1165458
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