Needed help with my washer getting fixed. Sears says they will be at my house between 1 and 5pm.
I stay home and wait. I go in the back yard for a little bit to do some work and come back in to find a not on my door saying sorry we missed you. My front door is wide open, garage door is open, my truck in front of the house, and four dogs running around.
I think I would have noticed if someone was at my house or you would think they would know someone is home, but no they just left a note. Thanks for wasting my day Sears.
Product or Service Mentioned: Sears Customer Care.
Reason of review: Poor customer service.
Preferred solution: Price reduction.