Not resolved

I have come to believe that Americans need not apply for jobs at Sears - aside from their in-store staff.

All the folks at are heavily accented and even the contracted couriers they use for their deliveries are barely literate in English.

There must be an active recruitment campaign to only hire folks who are in need of a green card.

Additionally, I ordered a product this week and received the automated delivery call stating that the item would be delivered between 2-4pm today. This morning I get a call at 7:30am from an individual cell phone (not SEARS) with a name right out of 9/11. He tells me that the delivery will be between 1 - 2:30 this afternoon. So what was the point of last night's automated call?

It's no wonder that Sears has been circling the drain for years.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Oct 02, 2015.
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