We purchased a couch from Sears in Langley BC - early Sept with a delivery date of Sept 29th. We received a call on the 29th saying that it would be coming the next day - Nothing arrived!

We left for holidays and gave the house sitter instructions to expect the couch - nothing!

Now it is Oct 13th and after 5 un-returned call to our sales lady Judy (don't every use her)and an un-returned call to the manager, I finally called the head office customer service - they found my couch and are sending it over on Set 16th!!!

No impressed!

Product or Service Mentioned: Sears Delivery Service.

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