If you order from them and thing they are a reputable complant forget it. When I canceled my order due to a different pre and post oder confirmation delivery date.
I was told 3-5 days for them to cancel and then 3-5 days to issue the refund. that was weeks ago. I contact them on the web every 5 days and they tell me contact them in 3- 5 day if I do not get my refund. Well I don't and contact them again and they tell me 3-5 more days.
If you call the telephone # you get some one who does not speak AMERICAN and if you ask for a manager they put you on hold for hours. DON'T BY FROM SEARS!!!!!!!!!!!
Product or Service Mentioned: Sears Manager.
Monetary Loss: $856.