We had visited the South Hill Sears store and found our shopping experience a discouraging one. We were shopping for a clothes washer, dryer, microwave, 32-40" TV, TV stand and a single door w/freezer drawer refrigerator.
First, My wife found the exact refrigerator she was looking for as well as everything else. However, the refrigerator was on close out and even though we were purchasing the other items, it could not be delivered with the washer/dryer. This was the deal breaker and we will do our shopping elsewhere.
This has been the worse experience ever from sears!!! All the years we have dealt with Sears, never anything like this has happened.