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So just a note to say I will never ever use SEARS ever again! I had a full protection agreement on my washer and for 3 weeks, 3 straight appointments in a row NO ONE SHOWED UP to fix it!!

I called the 3rd party who the job was outsourced to and they didn't even bother to call back. The service is horrible!!! and SEARS is repair is a joke!!!!!

I want a full refund on my money for the protection agreement and Sears says call back tomorrow, our files need to update over night!!!

Product or Service Mentioned: Sears Repair.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I didn't like: Being treated poorly, Non honored warranty.

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