Treadmill repair scheduled Sept 20, 2017....between 8-12pm. At 11:45am I called the repair number....of course, their customer service is outsourced to a other country....was told the repairman was behind schedule.
He would be at my house between 3-6pm. I called again at 545pm and was told the repairman stopped by at 345pm and no one was home. Had workman painting doors all day in my open garage....I was in my kitchen! No one stopped by!
I took the day off! So i asked to.speak to a supervisor.....who tells me so sorry next available appointment is Sept 27th.....what??? You dont show, dont call and now I have to wait another week?
No thanks Sears! I will never ever buy from Sears ever again....what a bunch of losers!
Product or Service Mentioned: Sears Customer Care.
Reason of review: Poor customer service.