SEARS home repair is the worst!!! I purchased a warranty for my fridge, which was a BIG mistake.
It is impossible to get through and I was disconnected four times. The technicians speak broken English and it took me 45 minutes to book at appointment. I had scheduled an apt on line and when I called they said there was no appointment. Then after finally getting an appointment they asked me if I wanted a quote for home improvement.
PLEASE I would never buy from Sears again. No wonder why the company is going under!
I asked if the repair would be covered under the $300 warranty I purchased and the woman on phone said not sure. Disgraceful!
Review about: Sears Customer Care.
Reason of review: Bad quality.