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SEARS home repair is the worst!!! I purchased a warranty for my fridge, which was a BIG mistake.

It is impossible to get through and I was disconnected four times. The technicians speak broken English and it took me 45 minutes to book at appointment. I had scheduled an apt on line and when I called they said there was no appointment. Then after finally getting an appointment they asked me if I wanted a quote for home improvement.

PLEASE I would never buy from Sears again. No wonder why the company is going under!

I asked if the repair would be covered under the $300 warranty I purchased and the woman on phone said not sure. Disgraceful!

Product or Service Mentioned: Sears Customer Care.

Reason of review: Bad quality.

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Cancel it and get a refund while they are still in business. They will find anyway they can to get out of it.

I would also call the bbb and news media. Rochester NY

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