I purchased an a/c- heating unit for my home and was told it would save me about 30%on my energy bills, so far no savings in 9 months. When I looked at the unit package I found out they sold me just about the lowest efficiency unit available.
When I called to complain to the company i can't get anyone to return my calls, they keep telling me there getting a supervisor on my problem but I still haven't heard from anyone in 5 days. I guess my next step is to take them to court.
Funny thing is the only reason I did the job with them was I thought they were a stand- up company, I guess I was very wrong! Dissatisfied in Staten Island!
Product or Service Mentioned: Air Conditioner.
Reason of review: Poor customer service.
Monetary Loss: $10174.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer servic.