Never ever do Business with Sears online.
I ordered and paid for a Refrigerator that was to be delivered
the day before Thanksgiving. I took the day off and waited all day.
They did not even have the courtesy to call to say the delivery was delayed. I had to call them to find out that the delivery was delayed a week because the item was out of stock.
After several phone calls and a heated email they offered me an 80.00 refund for the inconvenience and rescheduled for one week.
I then received an email that said your delivery is just 3 days away, here's how to prepare.
Again I took the day off and again the delivery did not come and I did not receive a call.
I was transferred several times and then told the delivery was again rescheduled because the item was out of stock.
They had the nerve to offer me a 10% off my next purchase. As if that was ever going to happen!
Meanwhile this company has had my money for two weeks.
The delivery is scheduled for Monday. I wonder what year?
Do yourself a favor, just don't do business with this company.
Reason of review: Problem with delivery.
Monetary Loss: $250.
Preferred solution: Price reduction.
I didn't like: Service, Customer service.