October 15, 2017 My wife went to the local Sears outlet located in the South Sound Center in Lacey and was very rudely treated by the salesman in the shoe department. A pair of sandals were displayed at a sticker price of $12.99 and when she came to the checkout it showed up as $ 43.99 He told her that it was a mistake and the $ 12.99 price was incorrect.
My wife insisted on getting the advertised price but of course that was denied. Even if it was a mistake in the system, the displayed price of the item in the store should have been honored.
That is generally the accepted practice in customer-oriented retail outlets---evidently not practiced by Sears. Syed email@example.com
Product or Service Mentioned: Sandals.
Reason of review: Pricing issue.
Monetary Loss: $13.
Preferred solution: Apology.
I didn't like: Not honoring sticker price.