(10 of 5484 reviews match)
On 08/30/2015 at 0540 PM Sear shop on Midwest City, Oklahoma I return on Compact Reciprocating saw, Craftsman 6 Amp. One salesman, he gave me the same No#17175 with par code#9204233082, price $37.99, but my bought on May 15, 2014 was $39.99 and gave me a receipt which...Read more
With Official Company Response
Sears Does Not Follow Through!!
OK...this is the 3rd review that I have written about Sears on this website. The past two times, I got responses from Stephani, Tricia B., and Susan R. stating that they are so sorry for the inconvenience, trouble, and frustration I've had due to my situation. If...Read more
With Official Company Response
Sears Does Not Care!!!
This is in response to a comment left by Stephani from the Sears Social Media Escalation Team. You can see my prior complaint dated 2-3 "Sears Has Done It Again" for reference. In her comment left on 2-6-12, she apologized for the inconveniences that I have endured...Read more
I submitted a "pissed off" complaint 1-10-2012 in regards to Sears horrible customer service!! I have been dealing with them on getting a 50.00 giftcard for an Xbox 360 that I purchased online in Aug 2011. In the ad it said that there was a promo buy an xbox for 199.99...Read more
I placed an order on Sears.com on 8-24-11 for an xbox 360. The ad that week featured it on sale for 199.99 with a 50.00 award card given with purchase. I received the xbox on 8-26-11 but saw that there was no card. I called customer service and was advised that I would...Read more
My husband (active duty AF) has been trying to register for this great program for the past three years. This year he finally made it into the registry... or so we thought. Due to a glitch they had to have everyone re-register and my busy husband and I missed the...Read more
My A/C unit stopped working 3 days ago. My landlord has Master Protection Agreement. On the 4th call to scedule an appointment I was told someone would call in 2 hours. I called back three hours later, after talking to 5 different people and 22 minutes on the phone...Read more
On 12/15/2010, I ordered an item from Sears.COM and received notice that it should be delivered by 12/20/2010. On 12/21/2010, I received another email stating the delivery date had changed to 12/28/2010. I had paid for 2-day UPS service and tried to get that refunded....Read more
I looked at a washer and dryer which my wife wanted from Home Depot, and decided I would purchase the same unit from Sears instead. I called customer service (national and the Lawton, Ok store) to make sure the items were in stock and that they would be installed. The...Read more
Here's a copy of a letter I just sent Sears. It tells the story. On Saturday, June 7, I ordered a Samsung front-load washer and matching dryer, and had it set up to be delivered on Saturday June 14. I received a call on Friday June 13th, and was told the appliances...Read more
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