State: Oklahoma City: Oklahoma City Clear all filters (10 of 5484 reviews match)
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On 08/30/2015 at 0540 PM Sear shop on Midwest City, Oklahoma I return on Compact Reciprocating saw, Craftsman 6 Amp. One salesman, he gave me the same No#17175 with par code#9204233082, price $37.99, but my bought on May 15, 2014 was $39.99 and gave me a receipt which...
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Anonymous
Anonymous

you make no f***ing since at all. 39.99 vs. 37.99 is 2.00 not 10 if you want to complain make the story right.

3.0
I didn't like
  • Being treated poorly
#691948
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With Official Company Response

OK...this is the 3rd review that I have written about Sears on this website. The past two times, I got responses from Stephani, Tricia B., and Susan R. stating that they are so sorry for the inconvenience, trouble, and frustration I've had due to my situation. If...
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SearsCares
Sears Response

Dear Anonymous, Thank you for bringing this to our attention. I see you have been in contact via e-mail with Sears customer service, but not the case manger? I would like t...

#298624
Reply to reviews

With Official Company Response

This is in response to a comment left by Stephani from the Sears Social Media Escalation Team. You can see my prior complaint dated 2-3 "Sears Has Done It Again" for reference. In her comment left on 2-6-12, she apologized for the inconveniences that I have endured...
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Anonymous
lakevista1999

I received an email on 2-13-12 at 10:14am...\"We apologize for the difficulties you have encountered. A case manager has been assigned to address your concerns. We will contac...

SearsCares
Sears Response

Dear Lakevista1999: My name is Susan with Sears Social Media Support Escalations team. I see that my colleague Stephanie L. responded to your post on 2/6/2012. I would again...

#295395
Reply to reviews
I submitted a "pissed off" complaint 1-10-2012 in regards to Sears horrible customer service!! I have been dealing with them on getting a 50.00 giftcard for an Xbox 360 that I purchased online in Aug 2011. In the ad it said that there was a promo buy an xbox for 199.99...
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Anonymous
lakevista1999

I was sent an email on 2-13-12 at 10:14am...\"We apologize for the difficulties you have encountered. A case manager has been assigned to address your concerns. We will contac...

Anonymous
lakevista1999

Dear Stephanie... Are you serious??? I\'ve already been contacted by your \"corporate case manager\" in regards to this...case #3921991. She is the one who emailed me 1-28-12...

#294303
Reply to reviews
I placed an order on Sears.com on 8-24-11 for an xbox 360. The ad that week featured it on sale for 199.99 with a 50.00 award card given with purchase. I received the xbox on 8-26-11 but saw that there was no card. I called customer service and was advised that I would...
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Anonymous
Lakevista1999

Dear Lakevista1999: My name is Susan and I am part of the Sears Social Media Escalations team. I am very concerned about what I have read here. I came across your post and ...

#287930
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My husband (active duty AF) has been trying to register for this great program for the past three years. This year he finally made it into the registry... or so we thought. Due to a glitch they had to have everyone re-register and my busy husband and I missed the...
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Anonymous
be grateful

You could be grateful for them even doing that. Plus you aren\'t entitled to it or guaranteed to get anything even if you do make it in.

#260217
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My A/C unit stopped working 3 days ago. My landlord has Master Protection Agreement. On the 4th call to scedule an appointment I was told someone would call in 2 hours. I called back three hours later, after talking to 5 different people and 22 minutes on the phone...
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#251659
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On 12/15/2010, I ordered an item from Sears.COM and received notice that it should be delivered by 12/20/2010. On 12/21/2010, I received another email stating the delivery date had changed to 12/28/2010. I had paid for 2-day UPS service and tried to get that refunded....
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#213893
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I looked at a washer and dryer which my wife wanted from Home Depot, and decided I would purchase the same unit from Sears instead. I called customer service (national and the Lawton, Ok store) to make sure the items were in stock and that they would be installed. The...
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Anonymous
Jay.

I had a simliar thing happen to me and my wife just recently. When the Sears guys came out they couldn\'t hook up to the gas line we currently had.. So I told them just to le...

Anonymous
guest

Should have gone to Lowes.

#164949
Reply to reviews

Here's a copy of a letter I just sent Sears. It tells the story. On Saturday, June 7, I ordered a Samsung front-load washer and matching dryer, and had it set up to be delivered on Saturday June 14. I received a call on Friday June 13th, and was told the appliances...
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#124214
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