I should have read the reviews before I had placed my order.
By far the Worst Customer Service I have had. My order never arrived to destination, called the next day to find out status, After speaking to 7 different people at all different levels, they ALL gave me the exact speech. And still no resolution. I had no choice but to ask for my money back, which will take several days to do. Best part of their reasoning was: my item got lost during shipping. So they have to return and purchase again. No on my Credit card, i said..!! *ARE YOU KIDDING ME???
So I placed a dispute with my CC company.
I asked the last female who was the online supervisor, where they were located, confirmed the Philippines.. I will never order from Sears again!
Product or Service Mentioned: Sears Shipping Service.
Reason of review: from Poor customer service, problem with delivery, ordering process issue to trying to reach a resolution..
Preferred solution: Full refund.