State: Ontario City: Ottawa Clear all filters (6 of 5261 reviews match)
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We bought from Sears a 3 seater sofa and a one seater. First: a few months after purchased, the front bottom of the sofa started to protrude, still under guarantee. We thought the wood structure would puncture the leather from the inside. It was fixed. Second: an arm...
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SearsCares
Sears Response

Hello! We would never want to ruin anyone's idea of their dream furniture. We want to discuss this matter with your further.Please reach out to us on one of our social channel...

I didn't like
  • Very dissaponted
  • Damaged structure of furniture
#560501
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Well it is easy to see that the complaint negative comments well over shadow the positive feedback. Mine falls into the negative as well. I have been a sears customer for over 30 years. I have also been a Sears employee. I cannot believe how sears has allowed the...
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#402300
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I ordered a waffle iron from Sears December 1st. You confirmed the order and a delivery date of December 15. You processed a payment through my Visa December 5th. No delivery was made and no updates were provided by Sears. After spending the day waiting, I called...
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#283798
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my dishwasher broken on Feb 2 and I am still waiting for a service.Sears customer service said that they might get the part on March 14 and after they will contact to me. who knows whenI didnt pay for this. I am very dissappointed with Sears Toronto a a a a a a a a...
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Anonymous
Andrea R

I am dealing with the same thing with our refrigerator. Problems started Mid January and we are still having the exact same problem. You are right - it is completely unaccep...

Anonymous
Donna T.

We bought a refrigerator from sears 3 months ago...quit working..called the service dept..2weeks to get appt...\"fixed the fridge\"....that night quit working again...called s...

#223037
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Have you ever thought of buying extended warranty for your appliances at Sears? If you have, think twice before you act, or you may end up with a story similar to mine. I bought all my kitchen appliances at Sears last December, and they are, as of this date, still...
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Anonymous
Dave

I agree with your assessment 100% and only wish I had read this before I bought an extended warranty from Sears on my washer. Trying to get it fixed has cost me more money th...

#212038
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I also need to share my experience with all the people that have written their complaints, and add myself to the list of people that will never deal with Sears again! As my problem has not been resolved yet, I don’t want to disclose all the details, but I will do...
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Anonymous
Getting Angry

Sears Canada After having our oven glass door on a Kenmore Elite Induction Range explode twice in a year, we asked for a replacement stove. only to be told that we have to pa...

Anonymous
UnhappyBrentwoodCustomer

I purchased a washer and dryer from Sears, and the washer was delivered with a large deny near the dial. I called and was told that they would bring me a new one, but not for ...

#113171
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