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Hi, Ordered a Laundry center from sears.com 11/29/17 and ended up cancelling same day .Was told my order will be refunded and still has not .

reached out to customer service by phone and chat and was told will be 7-10 days but sill nothing ---11/29/17--- We're processing your order #860851811, placed on Wed, Nov 29, 2017. ----12/12/17 In regard to Order 860851811, a credit in the amount of $1,322.82 was issued to your account on 12/12/17. This credit was issued because (your item was cancelled. This credit should be viewable by your financial institution within in 3 to 5 business days -----12/28/17----- In regard to Order 860851811, a credit in the amount of $1322.82 was issued to your account on 12/12/17 with {{REDACTED}}.

This credit was issued because this order was canceled.----1/2/18---- still not refunded to my credit card

Review about: Sears Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $1323.

Preferred solution: Full refund.

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