Well Sears thanks for screwing me over! I order a rain barrel online and I have yet to receive it it has been about a month.

I called customer service twice and they told me that it was in processing. I now realized I cannot get a refund unless I refuse the order or take it back to the store. Well isn't that nice I get what I ordered then I want to take it back. Maybe I will get my rain barrel in December when I could take advantage of using it.

I will never order from you online again. Your customer service is poor. I am glad I threw away $150 because who knows when my orde will show up.

Please be careful ordering from Sears online because once the order is place your screwed and have no recourse because it is stuck in processing and could be forever. Thanks Sears, you lost a customer today!

Company wrote 0 public responses to the review from May 17, 2010.
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