Lancaster, Pennsylvania
Not resolved

Okay first of all, I purchased a playstation 3, on July 5th, and eager to receive it. I tried tracking this, but I couldn't because it only showed me my payments towards the purchase.

I called Sears, and they could not track it either. They redirected me to a few different people, and they could not track it too. One lady tried her best, calling a few different departments, but it still was not enough. In total it was a 34 minute call.

I'm furious and nervous at the same time, because I don't know if I will receive it on time, and I can't even track it to check. How can a company display an order status button, and not even let customers track it.

This is something tremendous that needs to be fixed immediately. I better get my package received on time.

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