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After ordering a hose online, my wife made the mistake of having it shipped. 33% of the cost is shipping.

We live down the street from a Sears, so "why not call and cancel the order and pick it up at the store." Literally minutes after ordering we called, waited 30 min for people "not be able to cancel the order." WTF. Never ever order anything from sears. Horrible costumer service. They told us to refuse the package but they will still charge for shipping.

What the ***? I asked to talk to costumer service supervisor, he just repeated the same thing.

Product or Service Mentioned: Sears Shipping Service.

Reason of review: Pricing issue.

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