I have been over charged $50 for an online Christmas order of a Kenmore grill, grill cover, and propane and cannot get one person on the phone to help. I will no longer shop at Sears.
First they over charged my account then when I go to pickup the propane is out of stock and I was told I would be refunded.
It has been a month and I have gotten no help after sending e-mails, a fax, and calling. The "customer service" reps are full of a lot of, "oh I'm sorry to hear that", but no real help.
Monetary Loss: $50.