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I am trying to purchase new plugs, battery and filters for a craftsman riding lawnmower. The service department is the worst I have ever seen.

Its been a three week ordeal so far to find someone who can fill this order. I have now resigned to placing the plug, and filters with the sears online service. No one at Sears can help me with a battery so I will handle this in another way.

Because service is so poor at sears I would highly recommend not purchasing anything from Sears that might require service at some point. Once I finally get the parts I need I will over purchase so I do not need to deal with Sears for a few years.

Monetary Loss: $250.

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If you live in Walled lake, Murray's Auto parts has all the plugs, filters, etc. for your riding mower or tractor.

And cheaper than Sears to boot. I've always gotten everything I needed for my Craftsman tractor there.

Also, no, I do not work at Murrays.

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