Bought mower & used it 3 times then wouldn't start. Took back to store and exchanged for new one.
That mower the self-propel wouldn't work. Returned that mower for a different model. On the 3rd mower the mechanism to raise and lower the deck was broken. Returned that mower for full refund.
Found out that 2nd mower was actually a reconditioned mower they were trying to pass off as new mower. Then find out the refund will not be put in cking acct immediately. Must wait minimum 10 days but up to 30 days. When I complain to customer service they just say sorry and offer a $50 gift card towards our next purchase.
Next purchase? Never at Sears again.