State: Pennsylvania City: Philadelphia Clear all filters (52 of 6086 reviews match)
filters
State:
City:
Product:
Show

Sears review in Philadelphia, Pennsylvania: Fraud lies theft

1.0
Details
Explained three times not doing again
View full review
Review
#1675814 Review #1675814 is a subjective opinion of poster.
1.0
Details
I had service done on my washer in May. This was the second repair in several months and i stated that what i have paid in repairs, i could have purchased a new washer. Thats when he told me i could save 50% on the cost if i signed up for Home awarranty. I asked many...
View full review
1 comment
Anonymous
#1756560

that is the sears scam why would anybody still but there appliances or use there service

Review
#1669209 Review #1669209 is a subjective opinion of poster.
Service
Sears Customer Care
1.0
Details
My delivery has been put off for 2wks i have no refrigerator with twin babies in my home i gave away my old refrigerator with the assumption that I would have my new one they called me at 8:00 pm i was scheduled for delivery at 7:30 i was literally in tears i had to...
View full review
1 comment
Anonymous
#1714579

You see that's why hoarders never want to throw anything away. you never can tell when something will be needed later. If you had been a hoarder and kept your old refrigerator then at least you would now have a place to keep your food cold.

Review
#1579837 Review #1579837 is a subjective opinion of poster.
Service
Sears Customer Care
Pros
  • Scheduing of deliver
Cons
  • Unprofessional
Reason of review
Problem with delivery
1.0
Details
This has been the worst shopping experience of my life!!! This is the last time I do business with Sears. I bought a bike for my son's Christmas present a month before Christmas. 3 weeks later, it gets delivered to another state. I'm told the order is lost. Then I...
View full review
1 comment
Anonymous
#1618528

Wouldn't it be easier of walking into a store an buying the item? Your blaming a company for something that could have been avoided when the first order was *** up.

You had the choice of getting the refund and then going to someplace else. This is 90% your fault.

Review
#1427808 Review #1427808 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$314
We ordered mattress over three weeks ago. Got a confirmation of delivery. Next day received a text confirming delivery. Twenty minutes later, a text stating that delivery was rescheduled three weeks from now! Called customer service. Was transferred all over the place,...
View full review
1 comment
Jaina J
#1612412

Take a look at the related article entitled Sears - No Appliances! Hopefully the post can help you as well.

Review
#1415908 Review #1415908 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$900
Preferred solution
Deliver product or service ordered
We received the part (Range Bake Element) and then called for Sears to install it. The service man came (Sears "farms out" its service people). He charged $150 for a diagnostics charge plus the actual installation charge and tax. We were not told when we ordered the...
View full review
Review
#1396380 Review #1396380 is a subjective opinion of poster.
Service
Sears Range Installation
Reason of review
Pricing issue
1.0
Details
I purchase a samsung door in door refrigerator in January 2016 and the it went bad in early 2018. I contacted sears several times to get someone to come, once the repair man came he stated that the compressor is done and needs to be replace. After waiting for a call...
View full review
1 comment
Anonymous
#1588101

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274-9904. If they can’t help you I would recommend calling the bbb and your local news media to do a story on sears. Frank, Rochester NY

Review
#1388938 Review #1388938 is a subjective opinion of poster.
Service
Sears Customer Care
Pros
  • It is a living nightmare
Cons
  • Dishonesty
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Let the company propose a solution
1.0
Details
our dishwasher was leaking water so i contacted sears home services. a sears technician came out twice, but the problem was not fixed. they suggested i sign up for sears home warranty, which i did. a technician from always affordable repairs came and took a look at the...
View full review
Review
#1385391 Review #1385391 is a subjective opinion of poster.
Service
Sears Dishwasher Repair
Reason of review
Poor customer service
Preferred solution
Full refund

Sears review in Philadelphia, Pennsylvania: Worse company

Rude customer service. They lie about the delivery date.
View full review
Review
#1274570 Review #1274570 is a subjective opinion of poster.
Service
Sears Customer Care
Reason of review
Poor customer service

Contact Sears Customer Service

Website:
www.sears.com
Mailing Address:
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

Sears Products and Services Reviews

Compare Sears to

Sears
Sears
4913 reviews
1.9
VS
Lowes
Lowes
4913 reviews
2.0
Compare Sears vs Lowes

Latest Question

Sears Questions
I purchAsed shoes online online sears.com was able to pick up that day at kmart. I paid double the price online when compared to in store. They would not return the difference in price. Said I had to return them today and come back tomorrow and hope my size was there....
View full review
1 comment
Anonymous
#1467493

Just curious...but you do realize that almost all companies have a separate online system than their in store pricing right?!Plus you said a Kmart store. Although they are part of one umbrella company they are NOT the same company.

So they can’t price match.

Pretty much the same as Macy’s & lord & Taylor. Just saying.

Review
#1238245 Review #1238245 is a subjective opinion of poster.
Product
Shoes
Reason of review
Pricing issue