State: Pennsylvania City: Wilkes Barre Product: Sears Treadmill Repair Clear all filters (1 of 2 reviews match)

Sears in Wilkes Barre, Pennsylvania - Repair

after paying a service person to come to my home to repair my treadmill, I was told that they would need to order the part and come back for installation. made the follow up appointment and waited all day 8am to 5pm - no show called sears at 5:10pm and I was told that the part was no longer available - could not say why no one contacted me to let me know. they were so kind and gave me the part number and if I could find it on my own, I could call them back to reschedule installation - how nice of them! also, when the technician was here, he tried to sell me a maintenance agreement on my appliances - how sweet of them! cannot say I am surpised that sears is closing - customer service is a thing of the past
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#1261115 Review #1261115 is a subjective opinion of poster.
Sears Treadmill Repair
Reason of review
Poor customer service
Preferred solution
Full refund

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