My husband and I placed an order for appliances manufactured by Sears but through another company that carries Sears products. The company we ordered the products through does not offer "haul-away" so I called Sears to see if we could have the old appliances taken away and to pay the fees involved.
All I got was that we cannot do that because you have to tell the company that we ordered from. I explained that the company did not have that option available. I figured that if you are purchasing items that are manufactured by an organization and you need the items taken away, they should honor it. I am truly pissed now.
My husband and I have to figure out how we are going to get rid of these items. In the mean time, these appliances are in our garage and my vehicle is parked outside because of the *** policy.